privacy policy
Protecting your private information is our priority. This Statement of Privacy applies to www.youthaquatics.com and Youth Aquatics, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Youth Aquatics, Inc. include www.youthaquatics.com and Youth Aquatics. The Youth Aquatics website is a business site. By using the Youth Aquatics website, you consent to the data practices described in this statement.
Collection of your Personal Information
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Youth Aquatics’ public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
Youth Aquatics does not sell, rent or lease its customer lists to third parties.
Youth Aquatics may share data with trusted partners to help perform statistical analysis, send you email, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Youth Aquatics, and they are required to maintain the confidentiality of your information.
Youth Aquatics may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Youth Aquatics or the site; (b) protect and defend the rights or property of Youth Aquatics; and/or (c) act under exigent circumstances to protect the personal safety of users of Youth Aquatics, or the public.
Mobile information, including phone numbers and SMS consent records, is not shared with third parties or affiliates for marketing or promotional purposes.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Youth Aquatics. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, to provide general statistics regarding use of the Youth Aquatics website.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Youth Aquatics secures your personal information from unauthorized access, use, or disclosure. Youth Aquatics uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that (a) there are security and privacy limitation inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Children Under Thirteen
Youth Aquatics does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Youth Aquatics may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Youth Aquatics or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Youth Aquatics, you may opt out of such communications by clicking “unsubscribe” at the bottom of the email.
Mobile Application & SMS Communications
This section applies to users of the Youth Aquatics mobile application and web application (collectively, the "App"). For users of our website booking platform (Vcita), the same SMS practices apply where you have provided your mobile phone number and consented to receive text messages.
How you opt in to SMS messages
When you create an account or book a lesson through the App, you may provide your mobile phone number and actively consent to receive SMS text messages from Youth Aquatics by selecting an unchecked checkbox during the registration or booking flow. SMS consent is not a condition of purchasing any goods or services. You may decline SMS messages and still use our services through email and in-app notifications.
Categories of SMS messages you will receive
By opting in, you agree to receive transactional SMS messages from Youth Aquatics related to your swim lessons.
These include:
- Lesson confirmations
- Lesson reminders
- Schedule changes, rescheduling, and cancellations
- Instructor updates and substitutions
- Facility notifications (closures, access information)
- Post-lesson swimmer report availability notifications
- Customer support responses
Youth Aquatics does not send unsolicited marketing or promotional SMS messages.
Message frequency
Message frequency varies based on your lesson activity. A typical user receives between two and ten messages per week, depending on the number of lessons booked.
Message and data rates
Message and data rates may apply, based on your mobile carrier plan. Youth Aquatics is not responsible for charges from your wireless carrier.
How to opt out and get help
You may opt out of SMS messages at any time by replying STOP to any message you receive from Youth Aquatics. After replying STOP, you will receive one final message confirming you have been unsubscribed, and you will not receive further SMS messages unless you opt in again.
For help, reply HELP to any Youth Aquatics SMS message, or contact us at the email or phone number listed under "Contact Information" below.
Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting our SMS services (for example, the messaging platform we use to deliver text messages) is permitted. All other categories of mobile information sharing follow the standard practices described under "Sharing Information with Third Parties" above.
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Mobile application data
The Youth Aquatics mobile application collects information you provide during account registration and lesson booking, including your name, email address, mobile phone number, and information about the children you are registering for swim lessons. This information is used to deliver swim instruction services, communicate with you about your lessons, and operate the application. The data practices described elsewhere in this Privacy Policy apply to information collected through the App.
Changes to this Statement
Youth Aquatics reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Youth Aquatics welcomes your questions or comments regarding this Statement of Privacy. If you believe that Youth Aquatics has not adhered to this Statement, please contact Youth Aquatics at:
Youth Aquatics, Inc.
Boston, Massachusetts, USA
Email Address:
[email protected]
Telephone Number:
617-860-2203
Effective as of April 01, 2026
Collection of your Personal Information
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Youth Aquatics’ public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
Youth Aquatics does not sell, rent or lease its customer lists to third parties.
Youth Aquatics may share data with trusted partners to help perform statistical analysis, send you email, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Youth Aquatics, and they are required to maintain the confidentiality of your information.
Youth Aquatics may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Youth Aquatics or the site; (b) protect and defend the rights or property of Youth Aquatics; and/or (c) act under exigent circumstances to protect the personal safety of users of Youth Aquatics, or the public.
Mobile information, including phone numbers and SMS consent records, is not shared with third parties or affiliates for marketing or promotional purposes.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Youth Aquatics. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, to provide general statistics regarding use of the Youth Aquatics website.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Youth Aquatics secures your personal information from unauthorized access, use, or disclosure. Youth Aquatics uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that (a) there are security and privacy limitation inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Engage in public or peer-reviewed scientific, historical or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Youth Aquatics does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Youth Aquatics may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Youth Aquatics or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Youth Aquatics, you may opt out of such communications by clicking “unsubscribe” at the bottom of the email.
Mobile Application & SMS Communications
This section applies to users of the Youth Aquatics mobile application and web application (collectively, the "App"). For users of our website booking platform (Vcita), the same SMS practices apply where you have provided your mobile phone number and consented to receive text messages.
How you opt in to SMS messages
When you create an account or book a lesson through the App, you may provide your mobile phone number and actively consent to receive SMS text messages from Youth Aquatics by selecting an unchecked checkbox during the registration or booking flow. SMS consent is not a condition of purchasing any goods or services. You may decline SMS messages and still use our services through email and in-app notifications.
Categories of SMS messages you will receive
By opting in, you agree to receive transactional SMS messages from Youth Aquatics related to your swim lessons.
These include:
- Lesson confirmations
- Lesson reminders
- Schedule changes, rescheduling, and cancellations
- Instructor updates and substitutions
- Facility notifications (closures, access information)
- Post-lesson swimmer report availability notifications
- Customer support responses
Youth Aquatics does not send unsolicited marketing or promotional SMS messages.
Message frequency
Message frequency varies based on your lesson activity. A typical user receives between two and ten messages per week, depending on the number of lessons booked.
Message and data rates
Message and data rates may apply, based on your mobile carrier plan. Youth Aquatics is not responsible for charges from your wireless carrier.
How to opt out and get help
You may opt out of SMS messages at any time by replying STOP to any message you receive from Youth Aquatics. After replying STOP, you will receive one final message confirming you have been unsubscribed, and you will not receive further SMS messages unless you opt in again.
For help, reply HELP to any Youth Aquatics SMS message, or contact us at the email or phone number listed under "Contact Information" below.
Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting our SMS services (for example, the messaging platform we use to deliver text messages) is permitted. All other categories of mobile information sharing follow the standard practices described under "Sharing Information with Third Parties" above.
Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Mobile application data
The Youth Aquatics mobile application collects information you provide during account registration and lesson booking, including your name, email address, mobile phone number, and information about the children you are registering for swim lessons. This information is used to deliver swim instruction services, communicate with you about your lessons, and operate the application. The data practices described elsewhere in this Privacy Policy apply to information collected through the App.
Changes to this Statement
Youth Aquatics reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Youth Aquatics welcomes your questions or comments regarding this Statement of Privacy. If you believe that Youth Aquatics has not adhered to this Statement, please contact Youth Aquatics at:
Youth Aquatics, Inc.
Boston, Massachusetts, USA
Email Address:
[email protected]
Telephone Number:
617-860-2203
Effective as of April 01, 2026
