Please review our pool policies below to help us in continuing to remain safe and healthy!
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CANCELLATION & RESCHEDULE POLICY
In an effort to properly pay instructors for their time, you may reschedule or cancel your lesson at any time PRIOR TO 24-HOURS of the lesson start time. Lessons cancelled outside 24 hours will be refunded. Only under the circumstance of Youth Aquatics canceling lessons, will there be an option of a refund.
It is the client’s responsibility to cancel or reschedule their lesson in the properly allotted time by using the client portal. Please refer to our Squid Standard and be sure to email [email protected] or text us at 617-860-2203 with any intended missed lessons or any questions/concerns. Youth Aquatics reserves the right to cancel lessons at any time. In the event of a cancelled lesson on behalf of Youth Aquatics, the lesson will be eligible for a refund.
It is the client’s responsibility to cancel or reschedule their lesson in the properly allotted time by using the client portal. Please refer to our Squid Standard and be sure to email [email protected] or text us at 617-860-2203 with any intended missed lessons or any questions/concerns. Youth Aquatics reserves the right to cancel lessons at any time. In the event of a cancelled lesson on behalf of Youth Aquatics, the lesson will be eligible for a refund.
